1. Who we are
This website is operated by SEDDON Waste Removals, an independently run waste removal business serving Rotherham and South Yorkshire. For enquiries about personal information, email info@seddonwaste.co.uk or call 07903 459 428.
2. Information we collect
When you contact us by telephone, email, WhatsApp or through a website enquiry form (if available), we may receive your name, contact details, collection address, details of items requiring removal, photographs and any other information you provide. Basic technical data, such as IP addresses, may be processed by the hosting provider for security and operation of this website.
3. How we use information
We use this information to answer enquiries, prepare quotes, arrange collections, perform waste removal services, maintain necessary business records and meet our legal obligations. We do not sell your personal information.
4. Legal bases
Depending on the circumstances, we process information to take steps before entering into a contract, perform an agreed service, comply with legal obligations or pursue legitimate interests in running our business and responding to customers. Where consent is required for optional analytics, we will seek it first.
6. Security and retention
We take reasonable steps to safeguard personal information and keep it only for as long as needed for enquiries, agreed services, accounting or legal purposes. Retention depends on the record and applicable requirements.
8. Your rights
UK data protection law may give you rights to access, correct or delete personal information, or restrict or object to certain uses. To make a request, email info@seddonwaste.co.uk. We may need to confirm your identity.
9. Complaints and updates
If you have concerns about our handling of your information, contact us first. You may also complain to the Information Commissioner’s Office (ICO). We may update this notice when our services, website or information practices change.
Email info@seddonwaste.co.uk or call 07903 459 428.